Our Commitment to Your Privacy
Tabletop Library, LLC ("TTL," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and services (collectively, the "Services"). By using our Services, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Full name, email address, phone number, date of birth, and profile photo
- Profile Information: Bio, gaming preferences, location proximity to our venue, and other optional profile details
- Payment Information: Credit card and billing information (processed securely through our payment processor, Stripe)
- Communications: Messages sent through our AI concierge chat system, event RSVPs, and communications with staff
- User-Generated Content: Photos, posts, event descriptions, and other content you choose to share
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on site, and interaction patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Analytics Data: We use Amplitude Analytics to understand how members use our Services to improve user experience
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and gather usage data
1.3 Information from Third Parties
- Payment Processor: Stripe provides us with payment confirmation and subscription status information
- Authentication Services: If you sign in using third-party authentication, we may receive basic profile information from that service
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide, maintain, and improve our Services, including membership management, event registration, and venue access
- Communication: To send you service-related emails and SMS messages, including account confirmations, event reminders, and important updates
- Payment Processing: To process membership fees, retail purchases, and manage subscriptions
- AI Concierge: To power our AI-powered game recommendation and matchmaking system through OpenAI's services
- Personalization: To customize your experience, match you with compatible gaming partners, and recommend relevant events
- Analytics: To understand usage patterns, improve our Services, and make data-driven decisions about features and offerings
- Community Safety: To enforce our Terms of Service and House Rules, prevent fraud, and ensure a safe environment for all members
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:
3.1 Service Providers
- Stripe: Payment processing and subscription management
- Amplitude: Analytics and usage tracking
- Twilio: SMS messaging for notifications and authentication
- OpenAI: AI-powered concierge chat and game recommendations
- Supabase: Database hosting and authentication infrastructure
- Vercel: Website hosting and content delivery
All service providers are contractually obligated to maintain the confidentiality and security of your information and may only use it to provide services to us.
3.2 Other Members
Certain profile information (name, photo, bio, gaming preferences) may be visible to other members to facilitate community building and game matching. You can control the visibility of some information through your privacy settings.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Active Accounts: We retain your information for the duration of your membership
- Cancelled Accounts: After cancellation, we retain certain information for up to 7 years for tax, legal, and accounting purposes
- Marketing Communications: Until you unsubscribe or request deletion
- Analytics Data: Aggregated and anonymized data may be retained indefinitely for business purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure hosting infrastructure with industry-standard protections
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Update
You can access and update your account information at any time by logging into your account settings.
6.2 Account Deletion
You may request deletion of your account by contacting us at info@tabletoplibrary.com. Please note that we may retain certain information as required by law or for legitimate business purposes.
6.3 Marketing Communications
You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email. Note that you will still receive essential service-related communications even if you opt out of marketing.
6.4 Cookie Preferences
Most web browsers allow you to control cookies through browser settings. However, disabling cookies may limit your ability to use certain features of our Services.
7. Your California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
7.1 Right to Know
You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you. You may make up to two requests per year free of charge.
7.2 Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal compliance, fraud prevention, or completing transactions).
7.3 Right to Opt-Out of Sale
We do not sell your personal information to third parties. We do not and will not sell your data.
7.4 Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights, including denying services, charging different prices, or providing a different level of service.
7.5 How to Exercise Your Rights
To exercise your California privacy rights, please contact us at:
- Email: info@tabletoplibrary.com
- Subject Line: "California Privacy Rights Request"
We will verify your identity before processing your request and respond within 45 days.
7.6 Authorized Agent
You may designate an authorized agent to make a request on your behalf. The authorized agent must provide written proof of authorization, and we may require you to verify your identity directly with us.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent. Minors may only use our Services as part of a family membership managed by an adult primary account holder. If you believe we have inadvertently collected information from a child under 18, please contact us immediately.
9. International Users
Our Services are based in the United States and intended for users within the United States. If you access our Services from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Services, you consent to the transfer and processing of your information in the United States.
10. Third-Party Links
Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by email or through a prominent notice on our website at least 30 days before the changes take effect. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Tabletop Library, LLC
Berkeley, California
Email: info@tabletoplibrary.com
Subject Line: "Privacy Policy Inquiry"